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Shipping Policy
International Transportation Policies and Customs Clearance Instructions
Customs Responsibility and Logistics Support
We always prioritize customer satisfaction and are committed to providing a safe, convenient and secure logistics experience.
Unless you choose to clear customs on your own and voluntarily assume the relevant customs risks, we will be responsible for the entire transportation and customs clearance process of packages sent through our recommended channels.
- If the package is detained by customs in your country, we will provide a replacement service or full refund without any additional fees.
- If there is no tracking information for the package within 30 days during transportation, we will provide a replacement service or full refund without any additional fees.
Delivery Channel
We have first-hand international transportation resources and years of practical experience in overseas logistics and customs clearance. We can formulate different policies and provide more targeted logistics solutions according to the customs clearance regulations of different countries.
Firstly, to improve the clearance rate of packages, we usually adpot a low declaration (about $20-50 USD) shipping strategy, which has been proven effective in most countries.
If you have any questions about the customs clearance policies in your country, please feel free to contact customer service at any time, and we will provide you with customized advice.
Recommended Channel: Double Clearance Tax Free Line (estimated delivery time 15-30 days) shipping fee of $30.
The dedicated line is the most reliable transportation solution currently, covering transportation and clearance, without any additional taxes or declartion procedures for customers.
Due to temporary policies or logistics restrictions in some countries, the channel may temporarily suspend services. Please confirm the specific availability with the customer serivce before placing an order.
FedEx/UPS Express Option (standard delivery time 7-14 days) shipping fee of $50.
This channel can also cover transportation and customs clearance without requiring customers to bear any additional taxes or declaration procedures, but it only supports some countries.
Currently supported countries include: USA, UK, Canada.
Customers can choose their own express delivery and clear customs on their own (real-time shipping cost)
We also support multiple mainstream interational express delivery service providers, including:
DHL / FedEx / UPS / EMS / TNT etc.
Please note:
When using this type of express delivery method, you may need to complete the customs clearance process by yourself.
Whether traffs and taxes will be levied depends on the import policies in your location, and the relevant fees will be borne by the recipient.We will assist in providing invoices and declaration materials, and declare them as ordinary goods to minimize tax risks as much as possible.
⚠️If you choose this type of “self clearance” express delivery method, the risk of customs detention or return shall be borne by the buyer. This applies to buyers with customs clearance experience.
Package Tracking Instructions
After each order is sent out, we will provide you with a traceable logistic number as soon as possible. You can check the shipping progress at any time through the following website: